International Shopping Guide
Thank you for visiting my shop.
As a small, independent jewelry studio
based in Japan, I currently use this platform
to carefully share my creations with customers
around the world.
Providing direct international shipping
from my own studio involves various
requirements, especially for customers
in the EU, and I am continuing to explore
the best way to expand my worldwide service.
I hope to one day offer direct worldwide
delivery with my signature packaging.
Thank you very much for your kind
understanding and support.
Shipping & Packaging
International orders are processed through
BASE, a Japanese e-commerce platform,
with support from WANT.JP Inc.
WANT.JP Inc. handles international shipping,
customs procedures, and customer support
for overseas orders through its Cross Cart
service.
For inquiries regarding your order after
purchase, please contact Cross Cart.
If there is anything that cannot be resolved
through Cross Cart, please feel free to
contact us through our CONTACT page.
We will also assist by contacting
Cross Cart as needed.
Packaging Notice
As part of the export process, items may
be opened, inspected, and repacked at the
fulfillment facility before being shipped
overseas.
Due to this process, original outer wrapping,
decorative packaging, or gift wrapping may
not be included in the final delivery.
Prepared with Care
Each piece of jewelry is carefully inspected
and prepared before being sent to the
fulfillment facility.
I take the same care and attention to detail
with every piece, regardless of the destination.
Thank you for your kind understanding that
packaging may differ from my domestic
orders due to the international shipping
process.
More About International Shopping
For more information about international
orders, shipping, customs, returns, and
the purchasing process, please see our
FAQ or the official guide for international
customers provided by our international
fulfillment partner.
Official Store & Copyright
Please make sure that you are purchasing
through the official IRIS Jewel Art online
store or an authorized sales channel.
IRIS Jewel Art cannot be held responsible
for any issues arising from purchases made
through unauthorized third-party sellers or
external websites.
All photographs, jewelry designs, and
written content on this website are original
creations of IRIS Jewel Art and are protected
by copyright.
Please do not reproduce, copy, reuse, use
for AI training or commercial purposes, or
purchase our jewelry for resale without
permission.
Each piece is carefully created with thought
and dedication, and I sincerely hope that
my jewelry will find its way to those who truly
appreciate and cherish it.